SmartSky

Continuity & Backup

Know exactly how much you'd lose and how long recovery takes

We build a layered backup policy with an off-site copy, agree your recovery time and recovery point objectives with you, then test restores periodically and document the result.

Challenges

What is holding operations back today

  • Backups that exist but have never been tested
  • A single copy on the same server or the same site
  • Nobody knows how long a full restore takes
  • Ransomware reaching the backups themselves

Outcome

What changes after delivery

  • A measured, known recovery time
  • A safe off-site copy
  • Emergency procedures not tied to one person
  • Reduced ransomware impact

Approach

How we tackle this challenge

  1. 01

    Set the objectives

    How much data can be lost, and how much downtime is tolerable? The answers drive the design and the cost.

  2. 02

    Layered design

    A fast local copy, an off-site copy, and an immutable copy wherever feasible.

  3. 03

    Restore testing

    A scheduled real restore test, with the time measured and the result documented.

  4. 04

    Emergency runbooks

    Written steps for who does what during an incident, rather than improvisation.

Frequently asked questions

How often should restores be tested?
It is set in the contract based on data sensitivity. The principle is that any backup untested within a reasonable period is treated as unreliable.

Related services

  • Hosting & Domains

    Domains, hosting, business email and SSL managed by SmartSky, with direct Arabic-language support.

    Learn more
  • Networks & Infrastructure

    Networks, servers, branch connectivity and backup designed for continuity — not just installation.

    Learn more
  • Managed IT & Support

    A monthly support contract with a defined service level, and proactive monitoring instead of waiting for a failure.

    Learn more

Facing a technical challenge? Let's design the right solution.

Book a short assessment session. We'll listen to where you are and propose a practical first step — no commitment.