Domain transfer
Move your domain to us without your site or email going down
A transfer takes nothing offline when it's done properly. We stage DNS records beforehand, execute at a planned time, and keep a rollback path.
Before you start, confirm
- At least 60 days have passed since the last registration or transfer
- The domain is unlocked at your current provider
- You have the EPP transfer code
- The registrant email works and you can access it
- Privacy protection is temporarily off if it blocks the confirmation email
- You have a copy of the current DNS records
How the transfer runs
- 1Readiness checkWe review the domain's status, lock, transfer code and last change date before anything starts.
- 2Staging the recordsWe prepare DNS records matching your current setup so nothing drops at the moment of transfer.
- 3Submitting the requestThe request is submitted with the EPP code and a confirmation email reaches the registrant.
- 4Confirmation & completionAfter confirmation the transfer completes within the extension's timeframe, with status visible in the client portal.
Start a transfer request
Tell us the domain and its current state; we'll check readiness and reply with the exact steps.
Frequently asked questions
Will my site or email go down during the transfer?
No, provided DNS records are staged beforehand to match your current setup. A transfer moves who manages the domain, not your site content, so downtime only happens when records change without preparation.
Do I lose the time left on my current registration?
For most extensions a year is added to the existing expiry date, so nothing is lost. A few extensions have different rules, which we explain before starting.
Why do transfer requests sometimes fail?
The common causes: the domain is locked, the EPP code is wrong, fewer than 60 days have passed since the last change, or the registrant mailbox isn't receiving the confirmation.
Facing a technical challenge? Let's design the right solution.
Book a short assessment session. We'll listen to where you are and propose a practical first step — no commitment.